Luggage storage & lockers - arrivals area
Luggage storage is available at the Auckland Tourism i-site Visitor Information centre. Luggage storage costs vary depending on the size of the item, for details contact the i-SITE staff. Lockers are also available, costing NZ$15 per item, per day.
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| Location: |
Ground floor, Air NZ Terminal , opposite the Air NZ arrivals |
| Opening hours: |
Open 24 hours, 7 days |
| Phone: |
+64 9 275 6467 |
| Fax: |
+64 9 256 8942 |
| Email: |
air_int@aucklandnz.com | |
Luggage storage - departures area
Secure luggage storage is also available at the Smarte Carte counters in Departures (opposite Qantas Business check in.
For pricing please see link to the following website:
www.baggagestorage.com.au
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| Location: |
Opposite Check-In Counter 67, Ground Floor International Terminal (Opposite Qantas Business check in) |
| Opening hours: |
Open 3.45am-11.15pm, 7 days |
| Phone: |
+64 9 257 3322 0508 BAGGAGE (22 44 24) |
| Fax: |
+64 9 257 3324 |
| Email: |
excess@smartecarte.co.nz | Click here for a full list of Smarte Carte services |
Luggage storage - arrivals area
Secure luggage storage is also available at the two SmarteCarte counters.
Arrivals - located just past Air New Zealand Premium check in.
For pricing please see link to the following website:
www.baggagestorage.com.au
 |

| Location: |
Located just past Air New Zealand Premium check in, Ground Floor International Terminal - Arrivals. |
| Opening hours: |
Open 3.45am-11.15pm, 7 days |
| Phone: |
+64 9 257 3311 |
| Fax: |
+64 9 257 3324 |
| Email: |
excess@smartecarte.co.nz | Click here for a full list of Smarte Carte services |
Luggage wrapping - arrivals area
Passengers can have their luggage sealed in recyclable, transparent polythene to protect it from scratches, moisture or any form of tampering. Should you be over your baggage allowance, Smartecarte also offer Unaccompanied Luggage to be couriered to your desired destination. See below for details…
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| Location: |
Opposite Check-In Counter 67, Ground Floor International Terminal (Opposite Qantas Business check in) |
| Opening hours: |
Open 3.45am-11.15pm, 7 days |
| Phone: |
+64 9 257 3322 0508 BAGGAGE (22 44 24) |
| Fax: |
+64 9 257 3324 |
| Email: |
excess@smartecarte.co.nz | Click here for a full list of Smarte Carte services |
Luggage wrapping - departures area
Passengers can have their luggage sealed in recyclable, transparent polythene to protect it from scratches, moisture or any form of tampering.
 |

| Location: |
Located just past Air New Zealand Premium check in, Ground Floor International Terminal - Arrivals. |
| Opening hours: |
Open 3.45am-11.15pm, 7 days |
| Phone: |
+64 9 257 3322 0508 BAGGAGE (22 44 24) |
| Fax: |
+64 9 257 3324 |
| Email: |
excess@smartecarte.co.nz | Click here for a full list of Smarte Carte services |
Unaccompanied Baggage / Courier Services - Departures and Arrivals area
If your luggage is over the airlines allowance limit and you don’t want to pay huge Excess Baggage charges, you can send overweight luggage direct to your door with SmarteCarte:
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Reduce excess baggage fees - Smarte Carte offers competitive rates on airport-to-door delivery in over 200 countries, including three shipping options; Air Express, Air Economy and Sea* (to restricted destinations only)
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Avoid hidden costs – SmarteCarte’s prices are all inclusive, and because SmarteCarte can deliver direct to your door, passengers do not need to worry about customs clearance, delivery fees, or any additional charges when the goods are delivered.
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Enjoy the convenience of direct to door delivery – Unlike unaccompanied luggage, passengers will not need to collect and clear their excess baggage through customs at their destination airport.
- FREE baggage wrapping with any excess baggage transaction.
- FREE boxes and packaging if required.
Price: Visit the SmarteCarte counter free-call 0508 BAGGAGE (22 44 24), or from overseas call +64 9 257 3322 for an instant quote.
 |

| Location: |
Opposite Check-In Counter 67, Ground Floor International Terminal (Opposite Qantas Business check in) |
| Opening hours: |
Open 3.45am-11.15pm, 7 days |
| Phone: |
+64 9 257 3322 0508 BAGGAGE (22 44 24) |
| Fax: |
+64 9 257 3324 |
| Email: |
excess@smartecarte.co.nz | Click here for a full list of Smarte Carte services www.baggagestorage.com.au |
Bags can be left at The Collection Point for NZ$3. Please remember to pick up your bags by 11pm on the same day.
Left luggage
Please see lost property and left luggage.