Information points
Airport information and help
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Our airport hospitality ambassadors, otherwise known as 'bluecoats' for their distinctive coloured jackets, are on hand to offer passengers help when at the airport. They can help you find your way and direct you to what you need.
You can find the airport information helpdesks at a number of locations:
- International terminal: in the public areas in check-in, departures and arrivals areas. In the passenger only area, the helpdesks can be found on the second floor and in the customs hall
- Domestic terminal: in the main arrivals area, near baggage claim carousels 1 and 2.
Our volunteer programme began in 1995 and we’ve never looked back! If you are interested in becoming one of our airport ambassadors please contact our volunteer services manager Bella Onekawa on bella.onekawa@aucklandairport.co.nz. |
Visitor information
The Tourism Auckland i-SITE Visitor Centre offers impartial advice and exclusive rates for bookings on a range of transport, accommodation and activities for Auckland and the rest of New Zealand.