Contact us

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How can I make a noise complaint?

Auckland Airport has a system for recording, responding to and reporting on the noise complaints it receives relating to aircraft. If you experience noise and wish to make a complaint then use the contact options below.

PHONE: 09-256 8133 anytime
EMAIL: Click here.

If you have a query please check out our most frequently asked questions or to send us an email use the contact options below:

Auckland Airport contacts:

Please note that Auckland Airport is not responsible for flight information, customs, biosecurity, immigration or baggage handling queries. You will need to contact the airline direct or the relevant government agency for flight or travel specific information. For airport services and feedback please use the contact options.

Main contacts (24 hours)

  • +64 9 275 0789 or 0800 247 767
    (calls within New Zealand only)
  • +64 9 275 5835

Government Agencies

  • Aviation Security Service+64 9 256 6001
  • New Zealand Customs+64 9 926 5613
  • MPI Biosecurity New Zealand+64 9 909 8609
  • Immigration New Zealand+64 9 914 4100 or 0508 55 88 55 (toll free number within NZ only)
  • Airport Police+64 9 275 9046
  • Airways Corporation+64 9 275 3109
  • Department of Internal Affairs+64 9 275 9617

Mailing address

Auckland Airport
PO Box 73020
Manukau 2150
New Zealand

Delivery address

4 Leonard Isitt Drive,
Auckland Airport,
Manukau 2150,
New Zealand

Emails will be received during standard business hours. After hours, on weekends and on NZ public holidays, emails will not be checked by a member of our team. They will be actioned as soon as possible on the next business day. For urgent enquiries please use the above telephone numbers

Customer Support Form

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