Airport Concierge enquiry form

Bookings need to be made a minimum of 7 days in advance to secure the service, strictly limited places available.

Your details
There must be at least one adult for each booking
e.g. Bags, strollers, boxes
Flight details
If you are connecting to another domestic or international flight
Service requirements or additional information

If you do not get a response within one working day please call +64 9 255 9498 or email

Concierge Services

  Our service offers:   Standard   Premium   Commercial  
  Personal collection from aircraft gate   x   x   x  
  Duty free shopping assistance  
  x   x  
  Priority processing at passport control *  
  Assistance with baggage collection   x   x   x  
  Guidance through border control processes   x   x   x  
  Escort to onward transportation   x  
  Coordination of transfer to next destination or domestic terminal  
  x   x  
   Prices start from    $49   $79    POA