Strata Spin & Win FAQs

How do I play Strata Spin & Win?

To play Strata Spin & Win you use your smartphone camera (iPhone) or a QR code scanner (Android) to scan one of the unique QR codes located in Auckland Airport’s domestic and international terminals.

Spin the coin that appears on your screen and you may win Strata Points or entries into the Grand Prize draw.

If you aren’t a Strata Club member already you will need to join to receive the Strata Points or Grand Prize Draw entry.

Use your Strata Points to get eVouchers for discounts at participating retailers or when booking Auckland Airport Parking & Strata Lounge online. See using Strata Points.

Where can I find the codes to enter Strata Spin & Win?

There are up to 300 posters, stickers and digital screens throughout the Domestic and International terminals that have the Spin & Win codes.

Can I use my phone to play Strata Spin & Win?

Strata Spin & Win can only be played using smartphone technology that use IOS or Android operating systems. Windows smartphones are not able to be used.

If you have an iPhone 4s (using IOS 9), or a Samsung S9 you will not be able to participate in Strata Spin & Win.

I can’t scan the Spin & Win code, what can I do?

You will need to hold your phone in Portrait not in Landscape orientation to play Strata Spin & Win.

If you can’t scan the code from your camera go to the website directly and select “Scan a unique QR code” button to scan.

If you have an Android smartphone you can use a QR code reader the first time you scan a Strata Spin & Win code. You can download QR code readers from the Play Store

If you can’t scan the Spin & Win code at all you can manually enter the code, located on the bottom right of the poster, sticker or digital screen, at

What browsers does the Strata Spin & Win website work on?

The Strata Spin & Win website works on the Chrome and Safari browsers. If you use another browser on your phone you will need to change it.

It is taking a long time to join or sign into Strata Club, what can I do?

If you are using the Auckland Airport Wi-Fi it may be faster to join or sign in my turning Wi-Fi off and using the your mobile providers 4G network.

I can’t remember my Strata Club password, what can I do?

You can reset you password by selecting “Reset it here” at the bottom of the “Sign in” page and follow the instructions.

Can I scan the same Spin & Win code more than once?

You can scan each Spin & Win code only once. However there are 300 codes through the domestic and international terminals so there are a lot of opportunities to scan Spin & Win codes.

Is there a limit to how many times I can enter?

Each time you play Strata Spin and Win by scanning the codes, you have the opportunity win a share of the 25 Million Strata Points or an entry in the Grand Prize draw; and the opportunity to receive offers at participating retailers.

You can win as many retailer offers or grand prize entries as you scan promotion period from 24 April until 20 June 2018.

Do I have to be a Strata Club member to win entries to the Grand prize draw or retailer offers?

Yes, you must join Strata Club to be able to win Strata Points, entries to the Grand Prize draw or receive the opportunity to receive the retailer specific offers. The full terms and conditions for Strata Spin & Win can be found here. Specific retailer offer terms and conditions can be found here.

How long do the Strata Points I win I spin last for?

The standard Strata Club terms apply. This means that Strata Points won will be valid for 3 years.

When can I use the retailer offers I receive?

The retailer offers you receive and be can be used anytime during the promotion period (from 24 April to 20 June 2018).

I won access to the Strata Lounge, when can I use it?

You must use your free entry to the Strata Lounge on the day it is won. If you don’t want to use the entry yourself you can transfer it to a travelling companion who is a Strata Club member.

Can I use an eVoucher and a retailer offer on the same purchase?

Yes, you can use eVouchers and a retailer offer in the same transaction.

Can I use my Strata Tier Benefits and a retailer offer on the same purchase?

No, Tier Benefits, for example a free drink with special of the day purchase, cannot be used in conjunction with retailer offers.

Are there any conditions on using the retailer offers I’ve received?

Terms and conditions apply to each retailer offer. These can be found here.

What is the Grand Prize?

The Grand Prize includes return economy flights for two (2) on Hawaiian Airlines to one of a choice of 4 Hawaiian Islands: Oahu, Maui, Kauai, Hawaii Island or any 1 of 11 West Coast USA Cities including Seattle, Portland, San Francisco, Las Vegas, Los Angeles, Long Beach, San Diego, Sacramento Phoenix, Oakland or San Jose.

Second Prize is for 300,000 Hawaiian Air Miles with Hawaiian Airlines.

Third Prize is for 200,000 Hawaiian Air Miles with Hawaiian Airlines.

Terms and conditions apply.