Novel Coronavirus, Friday 21 February

Auckland Airport is working closely with the Auckland Regional Public Health Service (ARPHS) and the Ministry of Health (MOH) to support their Public Health Officers working on site to meet travellers arriving from mainland China, following the novel coronavirus outbreak. Frequently asked questions for Auckland Airport travellers.

We welcome and farewell thousands of people everyday and have a variety of services and facilities available to make sure you enjoy your airport experience.

Use our airport maps to find out where to go and where things are.

Getting between the international and domestic terminals is a breeze. Check out the directions for walking or travelling by bus.


Get ready for your trip

General information for travellers

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Departure information

Security and restrictions

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Arriving from overseas

Immigration and transfer information

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Terminal facilities

Terminal services and facilities

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Airport maps

International and domestic terminal maps

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Airport concierge

Streamline your arrival at Auckland Airport

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There are a number of hotels nearby many of which offer free transfers

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Directions between terminals

A free terminal transfer bus every 15 minutes

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Local shops and services

Airport Shopping Centre and services off the terminals

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Frequently asked questions

Answers to some frequently asked questions

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General airport information

Other services and support at Auckland Airport

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Duty free and tax free shopping

The Mall

Auckland Airport's online duty & tax free shopping experience

Shop The Mall