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Airlines contacts
If you need information on bags, flight details or other enquiries regarding your journey, please contact your airline directly.
We have provided below the individual contact details for all airlines. Please note that freecall numbers starting 0800 can only be made within New Zealand. Some numbers listed below are international numbers and may incur charges.
We do our best to ensure these numbers are up to date however if a number has changed, please check the airlines website.
Aer Lingus
+353 1890 800600
www.aerlingus.com
Aerolineas Argentinas
+64 9 969 7607
www.aerolineas.com.ar
Aeromexico
0800 623 4293
www.aeromexico.com
Air Astana
09 969 7606
airastana.com
Air Botswana
09 905 6706
airbotswana@worldaviation.co.nz
Air Canada
09 969 7470
0508 747 767
akl.gsa@aircanada.ca
Air Chathams
0800 580 127
(Whakatane and Whanganui - Option 1, Chatham Islands - Option 2, Charter Operations - Option 3)
nzreservations@airchathams.co.nz
www.airchathams.co.nz
Air China
09 379 7696
aklapca@airchina.com
www.airchina.com.au
Air France KLM
09 918 9825
Air India
021 453 454
www.airindia.in
Air Madagascar
+261 20 22 510 00
Air Malta
0800 003 339
Air Mauritius
09 969 7471
Air Namibia
www.airnamibia.com
Air New Zealand Ltd
09 336 2400
0800 737 000
Air Niugini
09 977 2230
Air Serbia
0800 002 390
Air Tahiti Nui
09 972 1217
sales@airtahitinui.co.nz
www.airtahitinui.co.nz
Air Vanuatu
09 373 3435
airvanuatu@airvanuatu.co.nz
www.airvanuatu.com
Aircalin
0508 247225
reservations.nz@aircalin.com.au
Alaska Airlines
00-800 2527 5200
Alitalia
0800 003 339
www.aviationonline.com.au
All Nippon Airways - ANA
09 977 2233
American Airlines
09 308 4014
www.aa.com
Asiana Airlines
09 905 6708
Austrian Airline
09 303 1529
0800 944 220
www.austrian.com
Avianca
09 969 7601
Bangkok Airways
09 969 7600
+353 1890 800600
www.aerlingus.com
Aerolineas Argentinas
+64 9 969 7607
www.aerolineas.com.ar
Aeromexico
0800 623 4293
www.aeromexico.com
Air Astana
09 969 7606
airastana.com
Air Botswana
09 905 6706
airbotswana@worldaviation.co.nz
Air Canada
09 969 7470
0508 747 767
akl.gsa@aircanada.ca
Air Chathams
0800 580 127
(Whakatane and Whanganui - Option 1, Chatham Islands - Option 2, Charter Operations - Option 3)
nzreservations@airchathams.co.nz
www.airchathams.co.nz
Air China
09 379 7696
aklapca@airchina.com
www.airchina.com.au
Air France KLM
09 918 9825
Air India
021 453 454
www.airindia.in
Air Madagascar
+261 20 22 510 00
Air Malta
0800 003 339
Air Mauritius
09 969 7471
Air Namibia
www.airnamibia.com
Air New Zealand Ltd
09 336 2400
0800 737 000
Air Niugini
09 977 2230
Air Serbia
0800 002 390
Air Tahiti Nui
09 972 1217
sales@airtahitinui.co.nz
www.airtahitinui.co.nz
Air Vanuatu
09 373 3435
airvanuatu@airvanuatu.co.nz
www.airvanuatu.com
Aircalin
0508 247225
reservations.nz@aircalin.com.au
Alaska Airlines
00-800 2527 5200
Alitalia
0800 003 339
www.aviationonline.com.au
All Nippon Airways - ANA
09 977 2233
American Airlines
09 308 4014
www.aa.com
Asiana Airlines
09 905 6708
Austrian Airline
09 303 1529
0800 944 220
www.austrian.com
Avianca
09 969 7601
Bangkok Airways
09 969 7600
British Airways
09 966 9777
www.britishairways.com
Brussels Airlines
0800 003 339
Cathay Pacific Airways
0800 441 289
akl_sales@cathaypacific.com
www.cathaypacific.co.nz
China Airlines
09 977 2288
China Eastern Airlines
09 275 6099
infoakl@ceairs.nz
oa.ceair.com
China Southern Airlines
+86-4008695539-1-4
flychinasouthern@csair.com
www.csair.com
Copa Airlines
0800 623 4293
www.copaair.com
Croatia Airlines
09 837 9897
croatiaairlines@cttravel.co.nz
Delta Air Lines
09 977 2232
09 966 9777
www.britishairways.com
Brussels Airlines
0800 003 339
Cathay Pacific Airways
0800 441 289
akl_sales@cathaypacific.com
www.cathaypacific.co.nz
China Airlines
09 977 2288
China Eastern Airlines
09 275 6099
infoakl@ceairs.nz
oa.ceair.com
China Southern Airlines
+86-4008695539-1-4
flychinasouthern@csair.com
www.csair.com
Copa Airlines
0800 623 4293
www.copaair.com
Croatia Airlines
09 837 9897
croatiaairlines@cttravel.co.nz
Delta Air Lines
09 977 2232
Dragonair
09 379 0833
EL AL Air Isreal
09 969 7605
www.elal.co.il
Emirates
0508 364 728
www.emirates.com
Ethiopian Airlines
09 905 6709
ethiopianairlines@worldaviation.co.nz
09 969 7605
www.elal.co.il
Emirates
0508 364 728
www.emirates.com
Ethiopian Airlines
09 905 6709
ethiopianairlines@worldaviation.co.nz
Etihad Airways
09 977 2207
EVA Air
09 969 7608
Fiji Airways
0800 800 178
service@fijiairways.com - Customer care
reservations@fijiairways.com - Reservations
www.fijiairways.com
Garuda Indonesia
09 366 1855
Hawaiian Airlines
Phone: +64 9 257 4609
Fax: +64 9 257 4627
www.hawaiianairlines.co.nz
Hong Kong Airlines
09 275 0542
Inflite Auckland
09 377 4406
info@inflitecharters.com
www.inflite.nz
Inflite Mt Cook, Mount Cook Ski Planes and Helicopters
03 430 8026
0800 800 702
info@inflitecharters.com
www.mtcookskiplanes.com
Inflite Taupo
07 377 8805
0800 435 488
info@inflitecharters.com
www.inflite.nz
Japan Airlines
0800 885 880
Jetstar Airways Pty Ltd
0800 800 995
sales@jetstar.com
www.jetstar.com/nz/en/home
Korean Air
09 914 2000
aklsm@koreanair.com
www.koreanair.com
LATAM Airlines
0800 700 647
www.latam.com/en_nz
Lufthansa German Airlines
09 303 1529
www.lufthansa.com
Malaysia Airlines
09 379 3743
0800 777 747
aklsales@malaysiaairlines.com
Mongolian Airlines
09 905 6711
Philippine Airlines
09 969 7612
0508 427 222
www.philippineairlines.com
Qantas
09 357 8700
0800 808 767
Qatar Airways
0800 174 865
www.qatarairways.com/nz
Royal Brunei Airlines
09 977 2209
aklrba@rba.com.bn
Royal Jordanian
09 905 6712
Sichuan Airlines
09 905 6710
Silk Air
09 379 3209
Singapore Airlines
09 379 3209
0800 808 909
09 379 3043
nz_feedback@singaporeair.com.sg
www.singaporeair.com
Solomon Airlines
09 969 7602
www.flysolomons.com
South African Airways
09 977 2237
SWISS International Airlines
09 303 1529
0800 944 220
www.swiss.com
TAP Portugal
09 905 6713
Thai Airways International
09 377 0268
0800 100 992
reservations@thaiairways.co.nz
www.thaiairways.co.nz
United Airlines
0800 747 400
united.com
Virgin Atlantic Airways
0800 FLYVIRGIN
Virgin Australia
0800 67 00 00
www.virginaustralia.com
09 977 2207
EVA Air
09 969 7608
Fiji Airways
0800 800 178
service@fijiairways.com - Customer care
reservations@fijiairways.com - Reservations
www.fijiairways.com
Garuda Indonesia
09 366 1855
Hawaiian Airlines
Phone: +64 9 257 4609
Fax: +64 9 257 4627
www.hawaiianairlines.co.nz
Hong Kong Airlines
09 275 0542
Inflite Auckland
09 377 4406
info@inflitecharters.com
www.inflite.nz
Inflite Mt Cook, Mount Cook Ski Planes and Helicopters
03 430 8026
0800 800 702
info@inflitecharters.com
www.mtcookskiplanes.com
Inflite Taupo
07 377 8805
0800 435 488
info@inflitecharters.com
www.inflite.nz
Japan Airlines
0800 885 880
Jetstar Airways Pty Ltd
0800 800 995
sales@jetstar.com
www.jetstar.com/nz/en/home
Korean Air
09 914 2000
aklsm@koreanair.com
www.koreanair.com
LATAM Airlines
0800 700 647
www.latam.com/en_nz
Lufthansa German Airlines
09 303 1529
www.lufthansa.com
Malaysia Airlines
09 379 3743
0800 777 747
aklsales@malaysiaairlines.com
Mongolian Airlines
09 905 6711
Philippine Airlines
09 969 7612
0508 427 222
www.philippineairlines.com
Qantas
09 357 8700
0800 808 767
Qatar Airways
0800 174 865
www.qatarairways.com/nz
Royal Brunei Airlines
09 977 2209
aklrba@rba.com.bn
Royal Jordanian
09 905 6712
Sichuan Airlines
09 905 6710
Silk Air
09 379 3209
Singapore Airlines
09 379 3209
0800 808 909
09 379 3043
nz_feedback@singaporeair.com.sg
www.singaporeair.com
Solomon Airlines
09 969 7602
www.flysolomons.com
South African Airways
09 977 2237
SWISS International Airlines
09 303 1529
0800 944 220
www.swiss.com
TAP Portugal
09 905 6713
Thai Airways International
09 377 0268
0800 100 992
reservations@thaiairways.co.nz
www.thaiairways.co.nz
United Airlines
0800 747 400
united.com
Virgin Atlantic Airways
0800 FLYVIRGIN
Virgin Australia
0800 67 00 00
www.virginaustralia.com
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