Standard parking entry terms and conditions

Auckland International Airport Limited Parking – Terms and conditions of entry

By entering our Car Park facilities you agree to pay the parking charges as displayed at the entrance to each car park and to abide by these Terms and Conditions and you agree to comply with all rules or directions displayed in the Car Park and to comply with all relevant laws.

The use of our Car Park facilities is at your own risk in every respect and you release us and our employees and contractors fully from any liability for loss or damage to your Vehicle or any other possessions howsoever caused. While we take reasonable care to keep all Car Parks we own or operate safe, we cannot guarantee the security of your Vehicle or its contents.

By using our Car Park facilities, you warrant that you are the owner or the authorised agent of the owner of the Vehicle and agree to indemnify us and our employees and contractors against any damage caused to any other vehicle or the Car Park as a result of your use of the Vehicle and the Car Park, including but not limited to damage caused by the leakage of oil or any other substance from your Vehicle.

Use of our Car Park facilities for commercial purposes is not permitted without the permission of Auckland Airport. You must not obstruct any persons or vehicles using the Car Park or park in any area marked “Reserved” or “No Parking”. Any Vehicle parked in a mobility bay must display a current mobility pass. Any Vehicle parked in a space marked “Hybrid and fuel efficient cars only” must be a hybrid vehicle or have an engine capacity of 1.6 litres or less. We reserve the right to move your Vehicle at any time to another parking space or remove and store your Vehicle, if required for the purposes of safety, expansion or redevelopment at Auckland Airport or the better operation of the Car Park. If we move a Vehicle, we will endeavour where possible to advise you of the move.

In the event that you breach any of these terms and conditions we may, at our sole discretion:

  • Enter the Vehicle;
  • Move or remove and store a Vehicle (at the owner’s own risk) ; or
  • Apply a wheel clamp to your Vehicle, and recover the costs of doing so from the owner. No Vehicle will be released to the owner until all such costs, along with any fees accrued on an hourly basis up to and including the time of removal for using our Car Park facilities, are paid in full.

In the event of a lost or misplaced Car Park ticket, we may, at our discretion, either

  1. charge a lost ticket fee (as published on the tariffs board at the entrance to the relevant car park); or
  2. use its licence plate recognition and CCTV surveillance systems to determine the parking charges payable in respect of your Vehicle. Our decision in this regard shall be final and binding. CCTV surveillance and Licence Plate Recognition software may be in operation in all car parks for security and operational monitoring purposes.

We may from time to time offer special promotions or limited offers for the use of our Car Parks. All promotions and offers are subject to the availability of parking spaces and may be withdrawn at any time without prior notice by Auckland Airport.

To the fullest extent permitted by law, we shall not be liable to you whether in negligence, tort, contract or any other basis, whatsoever for any damages, liabilities, costs (including legal costs),arising from the use of the Services or in the exercise of our rights under these conditions.

You shall be liable for and agree to indemnify us from and against all losses and costs (including legal costs), damages or expenses arising out of a breach of these terms by You or in connection with the vehicle, its accessories or contents including personal injury to or death of any person or any injury or damage to property except to the extent that such losses are directly caused by our negligence or wrongful act or omission.

We reserve the right to vary these terms and conditions from time to time at our sole discretion.

Personal information you provide to us in connection with the Services is recorded by or for us and may be passed between us, our subcontractors and third party agencies in order to provide the Services, conduct marketing activities and research, or to facilitate the operation of the Services. When you provide personal information to us in connection with the Services, you are deemed to have consented to the collection, storage, disclosure and use of such personal information by us in the manner described in these terms and conditions. We will always comply with the Privacy Act 2020 and any other applicable New Zealand laws.


Auckland Airport means the Auckland Airport precinct located at Mangere, New Zealand.

Car Park means each car parking space controlled by us at Auckland Airport.

we, us, our means Auckland International Airport Limited.

Vehicle means any vehicle parked (or to be parked) in a Car Park and includes any mechanical device on wheels or tracks, its equipment and accessories.