Terminal retail updates

Layout changes signal start of construction on the airport of the future

Auckland Airport’s international departure area is currently undergoing a major upgrade, as we begin to deliver on our vision to build the airport of the future. Stage by stage, to minimise disruption, we are creating a world class departure terminal with a uniquely New Zealand theme – to be revealed in full by early 2018.

Upgrading and expanding the terminal is a major piece of work, but also a vital one. The nature and frequency of international travel is changing, and passenger numbers through Auckland Airport are growing rapidly. We need to acknowledge these changes now and prepare for a future which will see annual passenger numbers double to more than 24 million over the next 10 years as we become a truly global hub.

Designed by Gensler, in partnership with New Zealand architects Jasmax, the new terminal design will feature a departure lounge – with a range of seating zones, a kids play area and views of the airfield – surrounded by a retail hub selling the best products from New Zealand and the world. The new architecture will be influenced by a journey from the sea to the sky, and reference New Zealand’s natural beauty and cultural heritage.

The works will all take place behind acoustic hoardings, creating temporary layout changes in the retail, outbound passport processing and arrivals baggage collection areas. All these areas will remain open, and clearly signposted – but if you’re in any doubt about where to go, you can always ask one of our team of Bluecoats for guidance.

To take advantage of our unique duty free and shopping experience, we suggest you allow plenty of time to check in and make it to your gate or you can shop online and pick up before you fly. If you’re planning on parking at the airport, consider booking online to secure a spot at the best available rate.

We apologise for any inconvenience these works may cause as you come through the airport – and look forward to hosting you in the new terminal once complete in 2018.

International terminal maps

Shop online now and relax at the airport

Shop online now and relax at the airport

Shop duty free and tax free online and pick up when you arrive or return from your trip

Find out more

International terminal: first floor

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International terminal: ground floor

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Which parts of the departure area will be closed?

To facilitate construction, we’ll be temporarily hoarding off areas and reconfiguring the layout – however the airport will remain operational throughout. In terms of process, you’ll still check in as normal then proceed to the security screening and processing before getting through to the airside lounge and retail hub. If you are a frequent traveller you will notice the changes, but otherwise your journey through the airport and access to amenities will be well signposted.

How long will the works last?

We’re delivering the project in stages to allow us to keep the terminal open and maintain optimum levels of service throughout. The transformation will ultimately be completed by late 2018, with new amenities opening progressively along the way. We expect the first of these new elements, the reconfigured security screening and stage one of the new Duty Free layout, to be operational by late 2017.

Should I leave more time to get through security to the airside area?

It’s always prudent to give yourself plenty of time to make your flight. Your airline will provide you with a recommended check-in time, so use this as a reference.

There are a number of motorway upgrades currently underway that may impact on travel time to the airport, so plan for these and also consider booking parking online in advance to secure a spot and get the best rates.

Will I still be able to buy duty free?

Our two duty free operators, Aelia and The Loop, will remain open throughout the works, providing a comprehensive range of duty free products.

What shops will be open?

Refer to our store guide and maps

How will I know where to go?

All amenities, shops, lounges and gates will be clearly signposted – and maps will also be available to view. We’ll also have our Bluecoat helpers on hand to answer any questions you may have.