Baggage services

Luggage storage - departures area

Secure luggage storage is also available at the Smarte Carte counters in Departures (opposite Qantas Business check in. For pricing and a full list of services please visit the following website: www.baggagestorage.com.au

SmartCarte

Location: Opposite check-in counter 424, ground floor international terminal (opposite Qantas check in)
Opening hours: Open 3.45am-11.15pm, 7 days
Phone: +64 9 257 3322 0508 BAGGAGE (22 44 24)
Fax: +64 9 257 3324
Email: excess@smartecarte.co.nz
For more information visit www.baggagestorage.com.au

Luggage storage - arrivals area

Secure luggage storage is also available at the two SmarteCarte counters. Arrivals - located just past Air New Zealand Premium check in. For pricing and a full list of services please visit the following website: www.baggagestorage.com.au

SmartCarte

Location: Located just past Air New Zealand Premium check in, ground floor international terminal - arrivals.
Opening hours: Open 3.45am-11.15pm, 7 days
Phone: +64 9 257 3311
Fax: +64 9 257 3324
Email: excess@smartecarte.co.nz
For more information visit www.baggagestorage.com.au

Luggage wrapping - arrivals area

Passengers can have their luggage sealed in recyclable, transparent polythene to protect it from scratches, moisture or any form of tampering. Should you be over your baggage allowance, Smartecarte also offer Unaccompanied Luggage to be couriered to your desired destination. See below for details…

SmartCarte

Location: Opposite check-in counter 424, ground floor international terminal (opposite Qantas check in)
Opening hours: Open 3.45am-11.15pm, 7 days
Phone: +64 9 257 3322 0508 BAGGAGE (22 44 24)
Fax: +64 9 257 3324
Email: excess@smartecarte.co.nz
For more information visit www.baggagestorage.com.au

Luggage wrapping - departures area

Passengers can have their luggage sealed in recyclable, transparent polythene to protect it from scratches, moisture or any form of tampering.

SmartCarte

Location: Located just past Air New Zealand Premium check in, ground floor international terminal - arrivals.
Opening hours: Open 3.45am-11.15pm, 7 days
Phone: +64 9 257 3322 0508 BAGGAGE (22 44 24)
Fax: +64 9 257 3324
Email: excess@smartecarte.co.nz
For more information visit www.baggagestorage.com.au

Unaccompanied Baggage / Courier Services - Departures and Arrivals area

If your luggage is over the airlines allowance limit and you don’t want to pay huge Excess Baggage charges, you can send overweight luggage direct to your door with SmarteCarte:

• Reduce excess baggage fees - Smarte Carte offers competitive rates on airport-to-door delivery in over 200 countries, including three shipping options; Air Express, Air Economy and Sea* (to restricted destinations only)
• Avoid hidden costs – SmarteCarte’s prices are all inclusive, and because SmarteCarte can deliver direct to your door, passengers do not need to worry about customs clearance, delivery fees, or any additional charges when the goods are delivered.
• Enjoy the convenience of direct to door delivery – Unlike unaccompanied luggage, passengers will not need to collect and clear their excess baggage through customs at their destination airport.
• FREE baggage wrapping with any excess baggage transaction.
• FREE boxes and packaging if required.

Price: Visit the SmarteCarte counter free-call 0508 BAGGAGE (22 44 24), or from overseas call +64 9 257 3322 for an instant quote.

SmartCarte

Location: Opposite check-in counter 424, ground floor international terminal (opposite Qantas check in)
Opening hours: Open 3.45am-11.15pm, 7 days
Phone: +64 9 257 3322 0508 BAGGAGE (22 44 24)
Fax: +64 9 257 3324
Email: excess@smartecarte.co.nz
For more information visit www.baggagestorage.com.au

Bags can be left at The Collection Point for NZ$3. Please remember to pick up your bags by 11pm on the same day.

Left luggage

Please see lost property and left luggage.